Terms & Conditions
Last Updated: January 19, 2026
Welcome to Matcha Forms. These Terms and Conditions ("Terms") govern your access to and use of our form builder platform and services. By accessing or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using Matcha Forms, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, you may not access or use our services.
- These Terms apply to all users of the service, including visitors, registered users, and anyone who accesses or uses the platform in any way.
2. Definitions
2.1 Key Terms
Company: Refers to Matcha Forms, the legal entity providing the service
- Service: The Matcha Forms platform, including all features, tools, and functionality
- User: Any individual or entity that accesses or uses the Service
- Content: Any data, information, text, graphics, or other materials uploaded, submitted, or created through the Service
- Account: A registered user account on the Matcha Forms platform
3. License and Use Rights
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or business purposes.
- You may not:
- Reverse engineer, decompile, or disassemble the Service
- Copy, modify, or create derivative works of the Service
- Remove any copyright, trademark, or other proprietary notices
- Use the Service for any illegal or unauthorized purpose
- Interfere with or disrupt the Service or servers connected to the Service
4. User Accounts
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information when creating your account
- Notifying us immediately of any unauthorized use of your account
- We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
5. User Content and Data
You retain ownership of any content you create, upload, or submit through the Service ("User Content").
- By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving the Service.
- You are solely responsible for your User Content and warrant that you have all necessary rights to use and share such content.
- We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.
6. Prohibited Uses
- Violate any applicable laws or regulations
- Infringe upon the rights of others, including intellectual property rights
- Transmit any harmful, offensive, or illegal content
- Spam, harass, or harm other users
- Attempt to gain unauthorized access to the Service or related systems
- Use automated systems to access the Service without permission
- Interfere with the security or integrity of the Service
7. Intellectual Property Rights
The Service, including its original content, features, and functionality, is owned by Matcha Forms and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
- Our trademarks, logos, and service marks may not be used without our prior written consent.
- You acknowledge that the Service contains proprietary and confidential information protected by applicable intellectual property laws.
8. Payment and Billing
8.1 Subscription Plans
We offer various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the applicable fees.
- Subscription fees are billed in advance on a monthly or annual basis, as selected during registration.
- All fees are non-refundable except as required by law or as explicitly stated in our refund policy.
8.2 Price Changes
We reserve the right to modify our pricing at any time. Price changes will be communicated to existing subscribers with at least 30 days notice.
- Your continued use of the Service after a price change constitutes acceptance of the new pricing.
9. Refund Policy
- If you cancel within 14 days of your initial subscription (where required by law)
- If we are unable to provide the Service due to technical issues on our end
- At our sole discretion in exceptional circumstances
- To request a refund, please contact our support team with your account details and reason for the request.
10. Termination
You may terminate your account at any time by contacting us or using the account deletion feature in your settings.
- We may suspend or terminate your account immediately if you violate these Terms or engage in fraudulent activity.
- Upon termination, your right to use the Service will cease immediately.
- We may delete your account and User Content after a reasonable period following termination, subject to our data retention policies.
11. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied.
- We do not guarantee that the Service will be uninterrupted, secure, or error-free.
- We do not warrant that the Service will meet your specific requirements or that any defects will be corrected.
- Your use of the Service is at your own risk.
12. Limitation of Liability
To the maximum extent permitted by law, Matcha Forms shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
- Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
- Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above limitations may not apply to you.
13. Indemnification
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your User Content
14. Third-Party Services and Links
The Service may contain links to third-party websites or services that are not owned or controlled by Matcha Forms.
- We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services.
- You acknowledge and agree that Matcha Forms shall not be responsible or liable for any damage or loss caused by your use of any third-party service.
15. Changes to Terms
- Posting the updated Terms on our website
- Sending email notifications to registered users
- Displaying a notice on the Service
- Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
- If you do not agree to the modified Terms, you must stop using the Service and may terminate your account.
16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
- Any disputes arising from or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Matcha Forms regarding the use of the Service.
- These Terms supersede all prior agreements and understandings, whether written or oral, relating to the subject matter herein.
19. Contact Us
If you have questions about these Terms and Conditions, please contact us:
Email: legal@matchaforms.com
Address: [Your Company Address]